IT Operations Engineer

May 15, 2017   //   by HR Recruitment   //   Careers, Open Position  //  Comments Off on IT Operations Engineer

Job Description

* Working and manage multiple customer’s location for IT infrastructure and IT operation

* Building, installing, configuring, and maintaining Windows (2000, XP, Vista, 7, Server 2003, Server 2008) and UNIX-based in a domain/forest environment

* Manage production environment infrastructures includes service, application, infrastructure health checks, H/W, S/W upgrades, security updates maintain & support Windows

* Manage, design and support of peripherals and components such rack cabinet, printer, wired and wireless network equipment

* Interface, design, plan and implementation of enterprise scale new technology and infrastructure

* Work closely with development and Operational support teams locally and globally to ensure rapid service restoration.

* Maintain audit, procurement, CMDB and service report

* Working with numerous teams within the local and global organization to deliver desktop and server support

* Working with Project Management Office (PMO) to manage, plan and deliver the service

* Provide knowledge and support for technical support team

* Delivering Root Cause Analysis, Workarounds and Solutions for all technical problems with compliance to ITIL Processes on Problem and Incident Management

* Maintaining relationship with external vendors and internal service providers including peer to peer and upward technical escalation levels such other support and development groups

* Continuously improve service and efficiency through the use of better tools, people and processes.

Qualification

* At least 1-5 Years experience as IT Operations Staff, System Administrator, System Engineer, IT Support or Service Desk

* Certified in ITIL v3, Cisco Network, Microsoft Certified Professional is an advantages

* Solid understanding of mainstream operating systems, including: Windows 7, 8, 10 in enterprise environment

* Solid understanding of network configuration and enterprise peripherals

* Thorough understanding and working knowledge on installation, configuration and troubleshooting end-user computing, network components and peripherals

* Ability to learn new technologies and principles quickly and work in an environment that is continually changing and adopting new techniques and technologies.

* Understanding of enterprise scale IT implementation and IT Infrastructure

* Excellent written / verbal communication skills and interpersonal skills in English

* A logical and methodical approach to problem solving

* Ability to work with global teams as well as individually with minimum supervision

* Capability to multitask, and work under pressure with changing priorities

* Ability to work effectively in a fast-paced, challenging team environment

* Excellent problem solving capabilities supported by sound decision making capabilities

* Flexibility with work times and location. Flexible attitude to weekend work


Interested?
Drop your resume via email to [email protected]  or call to Khun Yowaret 02 722 8333 #102-104, 091 575 0991


Still not convinced? Let’s talk
Call our team 02 722 8333 #102-104, 091 575 0991

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