IT Operations Engineer

Feb 5, 2018   //   by HR Recruitment   //   Careers, Open Position  //  Comments Off on IT Operations Engineer

Job Description:

  • Working and manage multiple customer’s location for IT infrastructure and IT operation
  • Building, installing, configuring, and maintaining Windows (2000, XP, Vista, 7, Server 2003, Server 2008) and UNIX-based in a domain/forest environment
  • Manage production environment infrastructures includes service, application, infrastructure health checks, H/W, S/W upgrades, security updates maintain & support Windows
  • Manage, design and support of peripherals and components such rack cabinet, printer, wired and wireless network equipment
  • Interface, design, plan and implementation of enterprise scale new technology and infrastructure
  • Work closely with development and Operational support teams locally and globally to ensure rapid service restoration.
  • Maintain audit, procurement, CMDB and service report
  • Working with numerous teams within the local and global organization to deliver desktop and server support
  • Working with Project Management Office (PMO) to manage, plan and deliver the service
  • Provide knowledge and support for technical support team
  • Delivering Root Cause Analysis, Workarounds and Solutions for all technical problems with compliance to ITIL Processes on Problem and Incident Management
  • Maintaining relationship with external vendors and internal service providers including peer to peer and upward technical escalation levels such other support and development groups
  • Continuously improve service and efficiency through the use of better tools, people and processes.

Qualification:

  • At least 1-5 Years experience as IT Operations Staff, System Administrator, System Engineer, IT Support or Service Desk
  • Certified in ITIL v3, Cisco Network, Microsoft Certified Professional is an advantages
  • Solid understanding of mainstream operating systems, including: Windows 7, 8, 10 in enterprise environment
  • Solid understanding of network configuration and enterprise peripherals
  • Thorough understanding and working knowledge on installation, configuration and troubleshooting end-user computing, network components and peripherals
  • Ability to learn new technologies and principles quickly and work in an environment that is continually changing and adopting new techniques and technologies.
  • Understanding of enterprise scale IT implementation and IT Infrastructure
  • Excellent written / verbal communication skills and interpersonal skills in English
  • A logical and methodical approach to problem solving
  • Ability to work with global teams as well as individually with minimum supervision
  • Capability to multitask, and work under pressure with changing priorities
  • Ability to work effectively in a fast-paced, challenging team environment
  • Excellent problem solving capabilities supported by sound decision making capabilities
  • Flexibility with work times and location. Flexible attitude to weekend work


Interested?
Drop your resume via email to [email protected]  or call to Khun Yowaret 02 722 8333 #102-104, 091 575 0991 or [email protected] : @zca24301l

Still not convinced? Let’s talk
Call our team 02 722 8333 #102-104, 091 575 0991

 

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